How can we help you?

We want everyone in the community to benefit from the highest possible level of service. The easiest way to report an issue is by using our online form to send a request for service directly to the ICI Helpdesk team for attention.  If you want to make a Request for Service, please fill in your details below and we will respond to you within three working days. Request for Service can also include road repairs, road maintenance, culvert or drainage issues in your area.

Complete your Request for Service here:

  • Use this online form and fill in as much information to help with your request
  • If you are making a request for service on behalf of someone else, please tell us who they are and provide us with their contact details as well as your own on this online form. 
  • Once you have filled in this form, you will be allocated a specific reference number for this request, which you can then use to check progress.